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Whether your company has developed a new product or software that needs documenting, or whether it wishes to implement new internal procedures or provide training material for its employees, there is always a need for information and knowledge to be systematically documented in printed form or online. Manuals, in both electronic and printed form, are often a reliable solution in a variety of situations.

The purpose of a manual may be to provide an authoritative source of information, to instruct an audience, to describe, index or classify information available on any given product. Each manual is always unique and requires a different approach, depending on its particular purpose, object, audience and budget. Although you will often find hybrid documents serving multiple purposes, manuals are essentially variations based on these four categories:

 

User manuals

Besides a functional description and a list of basic terminology, a user manual details the different features and procedures of a product. An index that is found at the back of the manual allows the user to access the desired information at a glance.